Setting up Shopify Channel

Configuring Shopify category mapping

CLEARomni integration with Adobe Commerce / Magento 2

Configuring Shopify location mapping

Configuring Shopify channel Job Scheduler

Channel Integration with CLEARomni

Introducing CLEARomni

Creating Product

CLEARomni OMS Overview

Configuring Shopify field & attribute mapping

CLEARomni integration with Salesforce Commerce Cloud SFCC

Forget Password

Getting Started with CLEARomni Platform

Configuring Shopify language & locale mapping

Configuring Shopify customer group & attribute mapping

Configuring Shopify order statuses, order attributes, order item attributes and order payment attributes

Configuring Shopify channel data sync

Tmall / Tmall Global Integration with CLEARomni

Editing Product

Product Versioning & Restoration

Product Completeness Score

Configuring Shopify publication

CLEARomni PIM Overview

Using Media Center for centralized media file management

Product approval & publishing workflow

Order Routing & Splitting - Sales Order and Fulfilment Order Workflows

Using Sales Orders

CLEARomni Fulfilment APP for iOS & Android

Using CLEARomni Fulfilment APP for Click & Collect / BOPIS

Using Fulfilment Orders

CLEARomni Fulfilment APP settings

Setting up a location (warehouse / store)

Managing Refund

Multi-Location Inventory Management & Multi-Channel Allocation

Allocating inventory to selling channels

Assigning an item to a location

Performing stock adjustment

Performing stock transfer

Performing batch stock transfer

Importing batch inventory

Inventory allocation to channel - Enable remainder allocation

Stock movement history in a location

Exporting stock quantity in a location

CLEARomni Marketplace - convert your B2C store into a multi-vendor enterprise marketplace

Login to CLEARomni

CLEARomni Subscription Center

Create user and send activation email

Overview

Create user and setup password for user

User receive activation email and activate their account

Template User Guide 

Getting Started

Account & Setup

Login

Create New User Account

Channel Setup

Shopify Channel

Adobe Commerce / Magento Channel

Salesforce Commerce Cloud Channel

Tmall / Tmall Global Channel

CLEARomni PIM

Catalog Setup

Product Management

Product Import & Export

Media Center

CLEARomni OMS

Sales & Fulfilment Orders

Refund Management

Inventory Management

Fulfilment APP

CLEARomni Marketplace

As Platform Admin

As Seller

Content Management

Pages

Integrating with CLEARomni

User & Rights Management

To use CLEARomni APP for handling Click &amp; Collect / BOPIS Orders, below illustrates an example of the use case. &nbsp;Please note that the order status, actions and notifications can be different depending on the fulfilment workflow setup.1. After login, the dashboard shows the status of the different orders responsible by the handling store / collection point.<img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69017024046/original/vt5Ec3kz_SUXGh42mDOm2RaMuu80MRX6Cw.PNG?1639043159">You can get to the fulfilment order list by clicking on one of the board to see a list of fulfilment orders under the status, or you can click on the menu to get the list. &nbsp;Search function is also available at the listing page.<figure class="image"><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69017060357/original/T-Nuo5Rg9djroUuQqNZAE0wZucsWn_EzSw.PNG?1639067027"></figure>You can filter the order by status by selecting the status at the menu.<figure class="image"><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69017062736/original/tc9t5o1gafKOwpTTQ_Wk0quGPyVzdoY9sA.PNG?1639068181"></figure>Select one of the orders to go to the order detail page. &nbsp;Depending on the fulfilment workflow set up, the actions available could be different. &nbsp;For example, a status of new order for BOPIS/Click &amp; Collect can be Pending and the action can be "Ready to Pack".<figure class="image"><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69017063400/original/k5zsUgHIDQapSZus25Gt463jDeL1HW-iMg.PNG?1639068499"></figure>Once the items are packed, user can click the "Ready to Pack" button to move the order to the next status, such as "Ready to Collect". &nbsp;CLEARomni can send an update message in email/SMS to the customer to notify the availability for collection.And when the customer comes to collect the item, you can search for the order simply by inputting the order number (in full or partial) through the search order or the scan code function.Search order:<a href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69017110365/original/XFCSZxnCUAzXSb4tjEObjkiLT-U1IQS2MA.png?1639099241"><img class="image_resized" style="width:536px;" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69017110365/original/XFCSZxnCUAzXSb4tjEObjkiLT-U1IQS2MA.png?1639099241"></a>Scan code:<a href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69017110389/original/jPLuZkttCFAXw3gsndc049AwJ_wOCBpL1w.png?1639099297"><img class="image_resized" style="width:55px;" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69017110389/original/jPLuZkttCFAXw3gsndc049AwJ_wOCBpL1w.png?1639099297"></a>At the Fulfilment Order detail page, the click on the Collected button for customer signature: <a href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69017120237/original/-If2W0id6b3eWWD3orr4GTPXEpnsVDfueQ.PNG?1639117449"><img class="image_resized" style="width:auto;" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69017120237/original/-If2W0id6b3eWWD3orr4GTPXEpnsVDfueQ.PNG?1639117449"></a>Sign and submit<a href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69017120309/original/eIpofw1TDBU6bO_WjBLN-ONNw0U0usNlGg.PNG?1639117553"><img class="image_resized" style="width:auto;" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69017120309/original/eIpofw1TDBU6bO_WjBLN-ONNw0U0usNlGg.PNG?1639117553"></a>Then the order status will be changed to 'Collected'<a href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69017120407/original/eAEra0s4kaxd1Qmodn3_VoayesMYxCUi7A.PNG?1639117736"><img class="image_resized" style="width:auto;" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69017120407/original/eAEra0s4kaxd1Qmodn3_VoayesMYxCUi7A.PNG?1639117736"></a>&nbsp;&nbsp;

Go back to application

Was this article helpful?

You recently requested to reset your password for your account. Use the button below to reset it. This password reset is only valid for the next 24 hours.

If you’re having trouble with the button above, copy and paste the URL below into your web browser.

Please check your email for instructions to reset your password.

Check your email

Enter your email address and we will send you instructions to reset your password.

Please enter a new password below.

Set your password