Managing Refund

Users may request refund for an items based the workflow setup, once the refund request is done, a refund order will be created. Admin has right to review the refund requested and approve the refund.

Refund management can be found at Orders->Refund

The refund listing page shows the list of refund requests.

On this page, user can performs the following actions

• View an individual refund order
• Search refund order
• Export refund order in Excel format